Karaoglou electronics complies with the requirements of European Parliament (EU) Regulation 2016/679 on the Protection of Individuals with regard to the Processing of Personal Data (GDPR).
Karaoglou electronics knows you are interested in how we share your personal information. We appreciate your trust and want you to feel confident and sage about the services we offer, with regard to your personal information.
The following information provides an overview of how we process your personal data and your rights under the Data Protection Regulations. What specific data are processed and how they are used depends to a large extent on the services requested or agreed upon in each case.
Please also forward this information to existing and future authorized account holfers and to the beneficial owners.
WHAT CUSTOMERS PRIVATE DATA FREEBYTES COLLECTS?
The information we collect from our customers helps us personalize and continue to improve your purchasing experience in Karaoglou electronics. We process the personal data we receive from our customers as part of our business relationship.
These are the information we collect:
Information you give us: We accept and store any information entered into our website or you provide us in any other way. You may choose not to give us specific information, but then you will not be able to take advantage of several of our services. We use the information you give us to respond to your requests, fulfilling orders, adjusting your future purchases, improving our e-shop operations and communicating with you.
E-mail communication: To help us make our e-mail more productive, improve your service and your purchasing experience, we send you informational emails about our services and products and we will notify you of any changes and how to manage and validate orders. If you do not want to receive emails from us, other than order confirmation and sales receipt, please note when registering to our site.
We process the above-mentioned personal data in accordance with the provisions of the EU General Data Protection Law (GDPR)
For fulfilling contractual obligations (Article 6 (1) b) GDPR)
The processing of personal data takes place in order to execute our clients orders.
The purposes of data processing concern the supply of these services.
For the protection of legitimate interests (Article 6 (1) I) GDPR)
Where necessary, we process your data beyond the actual fulfillment of our contractual obligations in order to safeguard the legitimate interests pursued by us or by third parties. Examples:
- Advertising or market research and research, as long as you have no objections to the use of your data
- Claiming legal claims and defense in case of disputes
- Prevention of crimes
- Video surveillance to secure offenders, collecting evidence in the event of robbery or fraud at the sales outlet,
- Measures for system building and security (eg acceptance check)
- Measures to avoid breaches
Based on your consent (Article 6 (1) a) GDPR)
If you have given us your consent to the processing of personal data for specific purposes (eg transferring business data to the accountant), the legitimacy of this processing is based on your consent. Consent granted may be revoked at any time. This also applies to the withdrawal of the consensus statements that were issued to us prior to the entry into force of the General EU Data Protection Regulation, ie before 25 May 2018. Please note that the revocation will only apply to the future. Any action on promotional data made before the revocation is unaffected by this.
Compliance with a legal obligation (Article 6 (1) (c) GDPR) or in the public interest (Article 6 (1) (e) GDPR)
As an electronics business, we are also subject to various legal obligations, such as legal requirements, the law on money laundering, tax laws, and banking supervision requirements, identification and anti-fraud and money laundering measures, compliance with audit and reporting obligations, and risk assessment and management in the company.
What are cookies?
Cookies are small data files that are stored on your computer to better serve you in your future visits to our company website.
Does Karaoglou electronics share the information it collects?
We respect your privacy and appreciate your cooperation with us. We do not provide your personal data to any third party (seller, partner) unless we need to use them to complete a transaction or fill in an order.
Who receives my data
Within Karaoglou electronics, your data is required to fulfill our contractual and statutory obligations. Service providers may also receive data for these purposes if they comply with our written instructions under the GDPR.
As far as the transmission of data to recipients outside the company is concerned, it should first be noted that we have a duty to keep secrets of any customer-related facts and considerations and for which we can have knowledge. We may only disclose information about you if you have been legally required to do so, if you have given your consent, and if we are authorized, to provide banking information guaranteeing that the bank secrecy and GDPR provisions are respected.
Under these circumstances, recipients of personal data may be, for example:
Public authorities and institutions where there is a legal or official obligation.
Other recipients of data may be the offices you have given your consent to the transmission of data.
We do not provide your personal data to any third party (seller, partner) unless we need to use them to complete a transaction or fill in an order.
Data is not transferred to a third country or an international organization. Data is transferred only to countries outside the EU if this is required for the execution of your orders (eg payments) provided by law (eg tax law reporting obligations) and if you have given us your consent.
How secure is my privacy?
We work in such a way that we protect the security of your personal data during your visit to our online store using secure sockets layer (SSL) technology that encrypts the information we provide for our product or service purchases. We only show your last 5 credit card numbers when we confirm your order. Of course we give your card details to the relevant bank during the processing of your order. It is important for you to protect yourself against the arbitrary access of your personal code and your computer.
What information do I access?
Karaoglou electronics gives you access to a wealth of information regarding your account and your transaction with us, updating this information regularly.
How long will my data be saved
We process and store your personal data if it is necessary to fulfill our contractual and obligatory obligations. In this respect, it should be noted that our business relationship is an ongoing obligation designed to last for several years.
If the data is no longer required to meet our contractual and obligatory obligations, it is deleted regularly unless further processing (for a limited time) is required to comply with record keeping periods in accordance with commercial and tax law. periods of retention of the records set out therein range from two to ten years.
What data protection rights do I have?
(GDPR Article 15), right to rectification (GDPR Article 16), right of remission (GDPR Article 17), right to limit processing (Article 18 of the GDPR) and right of transposition (Article 20 GDPR) Data subjects also have the right to lodge a complaint with a supervisory authority (Article 77 of the GDPR).
You may revoke your consent to the processing of personal data at any time. This also applies to the withdrawal of the consensus declarations issued prior to the entry into force of the EU General Data Protection Regulation, ie before 25 May 2018. Please note that the revocation will only enter into force in the future. Any changes made before the revocation are unaffected by this.
To what extent is automated decision making (including profiling) conducted?
As a rule, we do not make decisions based solely on automated processing, as defined in Article 22 of the GDPR, for the establishment and implementation of the business relationship. If we use these procedures in individual cases, we will notify you separately, provided this is provided for by law.
Is "profiling" used?
In some cases, we process your data automatically to evaluate some personal information (profile creation). For example, we use the profile in the following cases:
Legislation is required to take measures against money laundering and anti-fraud. Data evaluations are also conducted (inter alia, in payment transactions) in this context. These measures also serve to protect you.
In order to provide you with targeted product information and advice, we use rating tools. These allow communication and demand-driven advertising, including market research and public opinion.
We use ratings to evaluate your credit rating. We estimate the probability that a particular customer will fulfill his contractual payment obligations. The calculation may include, for example, income levels, costs, and expenses existing occupations, occupation, working time, experience from the previous business relationship, repayment of previous loans in accordance with the contract and information from credit services. Grading is based on a mathematically and statistically recognized and proven process. The calculated score values help us to make decisions and integrate into our current risk management.
Information you give us
You provide us with information when looking, buying, ordering, posting your comments or other methods of contacting our website or by e-mailing Karaoglou electronics. As a result of these operations, you provide us with information such as your name, address, telephone or credit card details.
For security reasons, Karaoglou electronics sometimes collects and analyzes the Internet protocol IP address you use to connect your computer to the Internet and our website. This is for your own protection if someone tries to enter your personal data or financial information and attempts to make purchases with your own data.
Information on your right to object in accordance with Article 21 of the EU General Data Protection Regulation (GDPR)
1. Right of objection (Article 21 GDPR)
You have the right to formulate an objection, for reasons related to your particular situation, at any time and for any processing of your personal data, which is based on Article 6 (1) (e) GDPR (processing in the public interest) and Article 6 (1) f) GDPR (processing to ensure legitimate interests); this includes any profile based on these provisions within the meaning of Article 4 (4) GDPR.
If you file a complaint, we will no longer process your personal data unless we can demonstrate legitimate processing considerations that override your interests, rights and freedoms, or unless processing involves the establishment, exercise or defense of legal claims.
2. Right to object to data processing for commercial purposes
In some cases, we process your personal data for direct marketing purposes. You have the right to oppose at any time to the processing of your personal data concerning you of such kind marketing, which involves creating a profile to the extent that it relates to such direct marketing.
If you oppose processing for direct marketing purposes, we will no longer process your personal data for such purposes.